Job Purpose:
- The incumbent will be the focal point for the customers, ensuring their satisfaction. He will be responsible for delivering within timelines and budget while also ensuring minimum liquidity damages.
Key Responsibilities:
- Customer Focus: He will be the focal point for the customers, ensuring their satisfaction. He will be responsible for delivering within timelines and budget while also minimizing liquidity damages.
- Team Development: Build and mentor a high-performing team by providing clear direction, motivation, and purpose.
- Project Coordination: Oversee projects from requirements to deployment, defining schedules, scope, budget estimations, and implementation plans, including risk mitigation
- Resource Management: Coordinate with internal and external resources to ensure the projects adhere to scope, timeline, and budget
- Performance Monitoring: Track project progress, analyze status, and adjust scope, schedule, or budget as needed to meet objectives.
- Stakeholder Engagement: Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes
- Process Management: Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
- Resource Allocation: Assign and monitor resources to ensure project efficiency and maximize deliverables
- Reporting & Risk Escalation: Report project outcomes and/or risks to management and escalate issues as needed for resolution.
Qualifications & Experience:
- B. E / B. Tech (Civil – preferred) and MBA/PGDBM
- 15-20 years of experience in order management, supply chain coordination, preferably in PEB or steel structures.
- Experience in managing the order management department functions and processes in a way that ensures efficient resource utilization as per job criticality to ensure profitability.
