Key Responsibilities
Talent Acquisition & Management
- Manage talent acquisition and retention for all site positions through sourcing, screening and working with 3rd party recruiting agencies.
- Design and facilitate on-boarding processes: including new hire orientation.
- Conduct exit interviews to identify reasons for employee separations.
Training & Development
- Participate in developing and monitoring the company’s L & D budget to ensure that the best quality of Learning and development opportunities are provided in the established budget.
- Identify learning & development needs across all the levels, set-up calendar for various training and skill development programs, lead, coordinate and facilitate all training programs; whether inhouse or outsourced.
- Implement learning Score Cards, measure and improve learning effectiveness.
Organization Development
- Design, develop and drive OD interventions, strategies, processes that are aligned to the business and corporate framework / philosophy.
- Develop succession and career plan strategies.
- Encourage Leadership development for senior management & critical talent.
- Active participation in developing the Center’s human resources service level objectives, budget and employee information systems.
Performance Management
- Administer performance management programs, including annual review as well as progressive discipline and development plans
Internal and External Communication & Employee Engagement
- Serve as liaison between manager and employees as it relates to the interpretation and administration of employment contracts.
- Lead all internal and external communication initiatives related to HR.
- Ensure communication strategy is consistent and reflects the organizations vision, values and purpose
- Plan and organize employee events and activities i.e. wellness programs, reward and recognition programs and all corporate initiatives
HR Operations& Administration
- Administer the day-to-day operation of all employee compensation, benefit and position classification programs.
- Vendor Management.
- Ensure HR costs are aligned to the budgets and highlight and take corrective action for deviations if any
- Advise and facilitate compliance programs as required by law
Key Skills & Attributes
- Leadership & team management
- Relates well to global work culture and nuances
- Collaborative, agile & result driven
- Exbibits high level of maturity
- Multi stakeholder management
- Ownership and accountability
- Go getter, Proactive
- Problem Solving & conceptual skills
- Process Driven & hands-on approach
- Ethical & Compliant
- Good interpersonal skills
Qualification & Experience
- Post-Graduation in Management with specialization in HR
- 15 – 18 years’ work experience in human resource domain
- Demonstrated experience having managed corporate HR function in the ITES domain
- Exposure of having worked in a dynamic business environment
- Must have successfully led and facilitated transformation projects
- Should be able to work independently with minimum guidance
